Industry: Global Lifestyle Company
Service: CWT easy meetings
Location: Nordics and Netherlands
Event facts:
- Built a digital platform to centralize meeting requests and direct them towards preferred venues
- Consolidated transactions and payment flow to achieve efficiency and full compliance
Brief
- Client required a solution to manage small meeting bookings in the Nordics and the Netherlands
- Deliver a more direct booking process to every employee, allowing them to find and book venues in a controlled environment
- Need to upload contracted venues and rates, direct users towards them
- Required a cost conscious and scalable solution to ensure compliance in all transactions
- Ability needed to easily select Offline or Online transaction
Solution
- Built a digital interface where users could either: book a meeting room in CWT easy meetings OR send a meeting support request to the local CWT teams
- All clients own contracted venues were uploaded and labeled with preferred status to appear at the top of new searches
- Interface directly integrated in the client’s intranet
- Built an automated payment structure with virtual cards solution
- Created a checkout area with cost center steering and “reason for booking” codes
Result
- Venues fully supportive of the client’s decision to use CWT easy meetings as their preferred booking channel
- 100% automated payment process with Airplus virtual cards
- Platform praised by client’s teams for its great user-experience
- Gained more visibility on spend, achieved 100% compliance in all bookings and gained more control over their budget from previous in-person event
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